You can find your key here:

• https://www.realdudesinc.com/account/keys

We send the key to your email, please check spam but even then if you cannot find the key then you can simply register an account in our site by using the same email that you used to purchase with, after the registration then you can go to your game keys to find your key.

• https://www.realdudesinc.com/account/keys

You can follow our product FAQ which has all the steps on how to redeem and install the product. If you still need help, then please do not hesitate to contact our live-chat feed which is available on the bottom right corner of our website. Click on the chat button and one of our representatives will be able to assist you.

Customers are eligible for a refund if the product fails to meet their expectations, provided they meet the following qualifications:

[+] Refund requests must be made within one week from the date of purchase to be considered valid (24 hours for tiers lower than 7 days). Any requests outside of this one-week grace period will not be honored, except in cases where special access is granted.
[+] Refunds will be evaluated if the customer’s key or product is entirely incompatible with their software program or computer, rendering it unusable.
[+] In situations where the key cannot be redeemed or used, a refund may be issued.

It’s important to note that refunds will not be granted for the following reasons:

[+] If a user has been banned.
[+] Due to personal preferences such as dissatisfaction with the menu.
[+] Simply because the customer decided not to make the purchase on a particular day.
[+] Based on financial constraints, as we are unable to process refunds for this reason.

Note:
Refunds are only available if we failed to help you fix the issue with your product, not because you lost interest or got tired of what you purchased, and we have the right to deny refunds for any reason as disclosed within our Terms of Service.

We do have the right to deny refunds and offer only product exchanges depending on the situation at hand and the product in question. Otherwise, our refund is usually friendly towards customers and our goal is to always resolve any issues presented by you the customer to us.

First check our FAQ and see if there’s a solution for your problem. Should you fail to find a solution, do not hesitate to join our support discord and open a ticket. Discord : (https://discord.gg/realdudessupport)

• Make sure to have your email receipt ready, along with your Order ID which can be found within your email.

After paying you should receive your product key instantly. However, If you purchased with Bitcoin or any other cryptocurrency, depending upon the network it may take some time for the payment to confirm. If it’s been more than 24 hours, then please do not hesitate to contact us via our live-chat feed for further assistance.

We try to restock as frequently as possible. Usually when a given product is out of stock, we tend to restock within 24-48 hours. You can also enter your email on the product page that’s currently out of stock to get notified once it’s available again.

In rare situations like this, should they occur our system automatically detects that their are no keys available to be delivered to your gamekeys section, and therefore initiates its own refund back to the credit/debit card you paid with.

Note:

It takes about 3-5 business days for your payment to be transferred back to your payment method, so do not be alarmed if you do not see it instantaneously but even after that time period and you still haven’t received the refund then simply please open a ticket in our discord support and we will help you look into the issue. Discord : (https://discord.gg/realdudessupport)