Our subscription plans are offered in various lengths to suit your gaming needs:
Subscription availability may vary depending on the game or product, so please check the variant for sale to confirm whether it’s available for subscription or direct purchase.
You can subscribe to any available plan by selecting your preferred duration (day, week, month, or annual) when choosing a game or product. If a variant is not available for subscription, it may be offered as a one-time purchase.
If your payment fails, you will receive an email notification, and we’ll give you 5 days to update your payment information. During this grace period, your subscription will remain active. If no payment is processed after 5 days, your subscription may be suspended.
Yes, you can change your subscription plan by opening a ticket on our customer support Discord server. Our support team will help you modify your subscription. Changes will take effect at the start of your next billing cycle.
To cancel your subscription, you must contact our customer support team through our customer support discord server. One of our support agents will manually process your cancellation request.
Please note that all subscription cancellations must be requested within 24 hours of the initial purchase or renewal. After this 24-hour window, the subscription will remain active until the end of the billing period, and no refunds will be issued for the remaining time.
Yes, we occasionally offer discounts and promotions for specific subscription lengths, especially for annual subscriptions. Make sure to subscribe to our newsletter or follow us on social media for the latest offers.
To update your payment information, you must open a ticket on our customer support Discord server. One of our agents will assist you in updating your payment details, and these changes will take effect on your next billing cycle.
For annual subscriptions, we offer a 7-day satisfaction guarantee. If you’re unsatisfied within 7 days of subscribing, you may request a full refund. Refunds for monthly subscriptions or non-subscription purchases are not available.
You will retain access to all features and content until the end of your current billing period. No refunds or prorated amounts will be provided for unused days.
We currently do not offer a subscription pause feature. If you wish to stop using the service, you may cancel and re-subscribe at any time.
For any assistance, please visit our Discord server. Our support team is available to help with subscription inquiries, cancellations, or plan changes.
Yes, all subscriptions automatically renew at the end of the billing period unless canceled. You will receive a notification prior to renewal, and the billing will occur using your saved payment method.