Frequently Asked Questions


TateWare Software

How do I redeem the key and download?

System Requirements

  • Windows 10-11 (1803 - 23H2): Fully supported and working.

Register and Download:
Register on the website with the key you received, and download the loader from there. If you need help, contact us.
https://udpcloud.com/

Pre-Installation Requirements:

  1. Uninstall Antivirus / Anti Malware: Make sure to uninstall (not just “disable”) any antivirus or anti-malware software
  2. For Windows Defender, use Defender Control (run as administrator).

Installation Steps

  1. Download and Install Windows Redistributables and Runtimes:
  1. Download and Install DirectX:
  • DirectX Unpacker: This is an unpacker, you have to install it from the folder you unpack it to.
  1. Download, Extract, and Install RTSS | Rivatuner Statistics Server:

Downloading the loader

  1. Visit Your email to obtain your key.
  2. Go to UDPCloud to register your key.
  3. After registration, you will be directed to the main dashboard.
  4. Download the Client:

Running the Loader

  1. Open RivaTuner & Launch the loader and log in with the credentials you used to register your license.
  2. The loader may close the first time after logging in. Simply reopen it and log in again
  3. Once logged in again, you will be prompted to Press F2 in the lobby.
  4. Enjoy!
Critical Error: Unable to access system configuration

Error screenshot
image.png

Solution:

  1. Download hosts (please see attached file)
  2. Press WindowsButton + r
  3. Type C:\Windows\System32\drivers\etc and press enter
  4. Drag the “hosts” file into that directory